Clear and respectful privacy
Privacy that’s easy to understand
This notice explains how we handle the information you provide when requesting tour details or contacting support.
We focus on what’s necessary to respond to your request, confirm details, and provide customer support. We don’t sell your personal information.
At a glance
- What we collect: contact details and request details you submit.
- Why we collect it: to respond, confirm, and assist you.
- How long we keep it: only as long as needed for those purposes.
- Your choices: you can request updates or changes to your preferences.
Information you share
When you submit a request, you may provide:
- Full name, email address, and phone number.
- Preferred date and traveler count.
- Message details, including any accessibility notes you want us to consider.
- Optional preferences such as contact method or budget range.
How we use it
We use your information to:
- Respond to your inquiries and follow up on availability.
- Confirm key tour details and provide practical guidance.
- Support accessibility-related requests and group planning questions.
- Communicate about your request and handle customer service needs.
Your notification preference
If you opt in, we may send email updates related to your request and helpful planning notes. You can change your preference by contacting support.
Security & careful handling
We use reasonable safeguards designed to protect information from unauthorized access or disclosure.
Questions about privacy
If you have questions or want to update your information or preferences, please reach out through our support page.